Send New Registration to a User

The Site Administrator can use the Re-register feature to:

  • resend a registration email because the previous one expired after 7 days.
  • resend a registration email to a different address because previous address was incorrect.
  • allow a user to link their account to a different login service (e.g., switching from NIH Network Login to Login.gov).
  • reset the number of days to 30 until an unlinked account is removed from a portal.

Simply click the checkbox in the Re-register column of the Users table.  In the Email column, a text box opens showing the recipient email address that, if necessary, can be changed by entering a different address.  Click Apply changes to send a registration email.

Users Table - Send New Registration

Note:  The Re-register feature cannot be used to change a user's email address.  To change the email address associated with a login account, see Change a User's Password, Email Address and Name for more information.