User Management

The Users section of the Site Setup lists the current users of a portal and provides the mechanism to add, delete, and re-register users.  Refer to the links and screenshot below for more details.

  1. Add New User – Creates a new user account and sends a registration email.
  2. Import Multiple Users – Imports a CSV or XLSX file of multiple users and register them to the site in one step.
  3. User Search – Finds a specific user, users with a specific account status (Active, Inactive, or Disabled), or all users of a portal.  Note: the search defaults to Active Accounts.
  4. Copy Email Addresses – Copies the user email addresses to the clipboard to paste into an email message.
  5. Name – Displays the user's full name and links to the user's profile information, including Group Memberships.  The name is pulled from the user's login service.
  6. Account info – Displays the username or ID and the login service the user used when linking their account to a portal or logging in subsequently.  Note: the ID of a Login.gov user will not be shown because their email address can vary with each sign-in as Login.gov allows the use of multiple email addresses for IDs.
  7. Email – Displays the email address associated with a user's login account.  The email address is automatically pulled from the login service.
  8. Last Login – Shows the date a user last logged in to a portal. 
  9. Re-register – Sends a new registration email to a user.
  10. Status – Indicates whether an account is Active, Inactive, or Disabled. 
  11. Delete – Removes a user account from a portal completely.  If the user needs to be re-added later, they will be treated as a new user.

Users Table